Michèle Boudria never thought that her first employer would also be her last when she began her first employment at a McDonald’s restaurant at the age of 16.
“I never in a million years thought I would be the CEO and president.” Boudria remarked, “I always remember where I came from. I’m honored and proud.”
When she visited Brock on Wednesday, October 18, to receive the Goodman School of Business 2023 Distinguished Leader Award and to share her leadership insights with over 140 students and community members, she narrated how she fell in love with the McDonald’s brand and running a business.
Every year, a well-known Canadian business leader who engages with students about their professional experiences and shares their leadership path is bestowed with this honour.
At the newly remodeled Pendale McDonald’s, where students could view the newest technological advancements and interact with the McDonald’s Canada staff, which included owner/operator Edwin Infante, Boudria began the day meeting with a group of Goodman student leaders.
In the course of their talk, Boudria gave her personal HELP acronym-based leadership ideals guidelines: honesty, empathy, lifting as I climb, and collaborating with others.
She stated, “I like to live by these four values.” Honesty: People are receptive to direct and honest criticism if you take the time to get to know them well and build relationships. They are truly aware of your desire to assist them in becoming better. It is crucial to surround yourself with truth tellers.
She discussed the value of empathy, the necessity for leaders to walk in their consumers’ shoes, and the necessity of soliciting other viewpoints in order to improve decision-making.
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