New Boeing CEO Ortberg Prioritizes Factory Engagement to Restore Company Reputation

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Robert Kelly Ortberg, a seasoned aerospace executive, assumed the role of Boeing’s CEO on Thursday, charged with the formidable task of restoring the reputation of this iconic U.S. manufacturer. Ortberg’s primary challenge will be to rebuild trust with regulators, airlines, and the public, while addressing persistent production defects and ensuring timely aircraft deliveries.

Boeing has faced significant financial setbacks, including an $8 billion cash burn in 2024 and a 37% decline in its stock value. Ortberg’s first day involved engaging with employees on the factory floor of Boeing’s Renton, Washington plant, where the troubled 737 Max is produced. His focus is on reinforcing safety and quality standards across Boeing’s operations.

Ortberg’s extensive industry experience, notably as CEO of Rockwell Collins, positions him as a leader capable of steering Boeing through its current challenges. His reputation as a good listener with an engineering background is expected to be crucial in stabilizing Boeing’s production and rectifying manufacturing flaws.

Boeing has been under intense scrutiny, particularly following a National Transportation Safety Board (NTSB) hearing on a near-catastrophic door plug blowout on a 737 Max 9. Ortberg has committed to transparency and regular updates as he works to restore trust within the company and with external stakeholders.

In addition to resolving issues in its commercial jet business, Ortberg must address challenges in Boeing’s defense unit, including delays with the new Air Force One aircraft and problems with the Starliner capsule. Boeing also faces ongoing scrutiny from NASA over its role in the Space Launch System rocket program.

Ortberg’s first 100 days as CEO are expected to be pivotal, with decisions that could shape Boeing’s future for generations.

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